Shipping policy

We ship to the United States, Mexico, Canada, and most international regions.

We offer free shipping via USPS on orders exceeding $500 within the continental United States. For our international customers, the cost of shipping will be calculated at check-out. International shipping rates vary depending on the weight, size, and destination of the package. 

Please note we cannot guarantee a precise delivery date. We invite you to reach out to us at info@jasminechong.com if you require additional help with an order, we will do our best to accommodate. 

Prices and taxes assessed during checkout are exclusive of any import duties, VAT taxes, and fees that may or may not be incurred. If you live outside of the US, you may be responsible for any of these taxes upon delivery of your order.

Once you receive an order confirmation, your order will be processed and shipped within 5-10 business days, unless stated otherwise or with the exception of certain circumstances.